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Go behind the scene at Cos d’Estournel and get access to exclusive events, personalized advice on your wines, as well as news direct from the estate.
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Terms & Conditions

  1. LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE

1.1. Website Publisher

This website, accessible at www.estournel.com (hereinafter the “Website”), is published and operated by:

DOMAINES REYBIER
Public limited company with a share capital of €121,000
RCS Bordeaux No. 331 321 109
Registered office: Château Cos d’Estournel, 33180 Saint-Estèphe, France
Legal representative: Ms. Aude AUGENBLICK, Chairwoman of the Management Board
Telephone: +33 (0)5 56 73 15 50
Contact email: estournel@estournel.com
Publication Director: DOMAINES REYBIER

1.2. Hosting

The Website is hosted by:

OVH
RCS Lille Métropole 424 761 419 00045
APE Code: 2620Z
VAT No.: FR 22 424 761 419
Registered office: 2 rue Kellermann, 59100 Roubaix, France

1.3. Design / Development

DOMAINES REYBIER
Photography: Dimitri TOLSTOÏ

1.4. Purpose of the Website

The Website is intended to present Château Cos d’Estournel, the company DOMAINES REYBIER, its activities, heritage, products, commercial offers, as well as its online shop managed via WooCommerce.

These legal notices and terms of use apply to any internet user accessing the Website from France or abroad.

1.5. Intellectual Property

The entire Website and all its components (texts, images, logos, videos, documents, databases, architecture, illustrations, trademarks, designs and models, etc.) are protected by the French Intellectual Property Code.

They are the exclusive property of DOMAINES REYBIER or its duly authorized partners.

Any reproduction, representation, modification, adaptation, or extraction, in whole or in part, for purposes other than strictly personal use, is strictly prohibited without prior written authorization.

The user undertakes to use the Website solely for personal purposes, excluding any unauthorized commercial use.

1.6. Sale of Alcohol – Liability & Legal Obligations

In accordance with the French Public Health Code:

DOMAINES REYBIER reserves the right to cancel any order that does not comply with these legal obligations.

1.7. Personal Data

The terms relating to the collection, processing, storage, and exercise of rights concerning personal data are detailed in the Privacy Policy (section 2 below).

1.8. Cookies

Browsing the Website may result in the installation of cookies on the user’s device. The operating, settings, and refusal terms are specified in the Cookies Policy (section 3 below).

1.9. Hyperlinks

The creation of links to the Website is permitted only with prior authorization.

The third-party websites to which certain links on the Website refer are not under the responsibility of DOMAINES REYBIER, which declines all liability regarding their content.

1.10. Liability

Although DOMAINES REYBIER strives to provide accurate and up-to-date information, it cannot guarantee the accuracy, completeness, or timeliness of the content published on the Website.

DOMAINES REYBIER does not guarantee uninterrupted access to the Website and cannot be held liable for any direct or indirect damage related to:

1.11. Amendments to the Legal Notice

DOMAINES REYBIER reserves the right to modify or update these legal notices and terms of use at any time. They are binding on users as soon as they are published online.

1.12. Applicable Law & Disputes (use of the Website)

These legal notices are governed by French law.
In the event of a dispute, the parties shall seek an amicable solution. Failing this, disputes shall be submitted to the competent courts in accordance with applicable law.

  1. PRIVACY POLICY (GDPR)

This Privacy Policy describes how DOMAINES REYBIER collects, uses, protects, and shares the personal data of users of the website www.estournel.com.

It is established in accordance with:

2.1. Data Controller

DOMAINES REYBIER
Château Cos d’Estournel
33180 Saint-Estèphe
Email: marketing@estournel.com

2.2. Data Collected

Data collected automatically (browsing):

Dynamic list of cookies:

Data collected when creating an account or placing a WooCommerce order:

Data collected via the newsletter
• Email address

Data collected via contact forms
• First name, last name
• Email address
• Telephone number (optional)
• Free-text message

Data relating to the sale of alcohol
• Mandatory age confirmation
• Possible proof of legal age (via human or automated verification)

2.3. Purposes of Processing and Legal Bases

Data are used for the following purposes:

Purpose Legal Basis Data Concerned
User account management Contract Identity, contact details
Order processing & delivery Contract Postal data, contact details, order history
Customer service management Legitimate interest Identity, message, communication history
Sending newsletters Consent Email
Audience measurement & statistics Consent (cookies) Browsing data
Website security Legitimate interest Technical data
Compliance with obligations related to alcohol sales Legal obligation Proof of legal age
Fraud prevention Legitimate interest Transactional and technical data

2.4. Data Recipients

Data may be communicated to the following recipients:
• Authorized personnel of DOMAINES REYBIER,
• Technical service providers: SERUM AND CO, WooCommerce, hosting provider, analytics tools,
• Payment service providers,
• Carriers / logistics providers,
• Legal advisors, if necessary.

No commercial transfer or resale of data to third parties is carried out.

2.5. Data Retention Periods

2.6. Users’ Rights

In accordance with the GDPR, you have the following rights:
• Right of access,
• Right to rectification,
• Right to erasure,
• Right to restriction of processing,
• Right to object,
• Right to data portability,
• Right to withdraw consent,
• Right to lodge a complaint with the CNIL.

Exercising your rights:
• You may contact the DPO (Data Protection Officer), Alicia DUMAS, by email: marketing@estournel.com
• By post: Château Cos d’Estournel – 33180 Saint-Estèphe

DOMAINES REYBIER will respond to any request within a maximum period of one (1) month.

2.7. Data Security

DOMAINES REYBIER implements all necessary technical and organizational measures to protect data against:
• unauthorized access,
• loss,
• alteration,
• destruction,
• fraudulent use.

Payments are processed via PCI-DSS certified service providers.

2.8. Transfers Outside the European Union

Data are primarily hosted within the European Union.
Should a transfer outside the EU occur, DOMAINES REYBIER undertakes to govern such transfer by:
• standard contractual clauses,
• compliance with the GDPR,
• enhanced security measures.

2.9. Amendments to the Privacy Policy

DOMAINES REYBIER may amend this Policy at any time.
The applicable version is the one in force at the time of your visit to the Website.

  1. COOKIES POLICY – CNIL

3.1. Definition

A cookie is a file placed on your device (computer, tablet, smartphone, etc.) when you browse the Website.
It allows, in particular:

3.2. Cookies Used on the Website

Strictly necessary cookies (exempt from consent):

Cookies subject to consent:

3.3. Retention Period

3.4. Cookie Banner & Consent Management

When you first visit the Website, a banner allows you to:

You may change your choices at any time via the consent management tool (CMP) made available on the Website, where applicable.

3.5. Browser Settings

You may also disable cookies via your browser settings (Chrome, Safari, Firefox, Edge, Opera, etc.).
Detailed information is available on the CNIL website. Links may be provided upon request.

are you of legal drinking age in your country of residence ?

You must be of legal drinking age in the country from where you are accessing this site

Alcohol abuse is bad for your health, please consume in moderation