{"id":12208,"date":"2016-03-22T12:12:50","date_gmt":"2016-03-22T11:12:50","guid":{"rendered":"https:\/\/cos.projet-client.com\/terms-conditions\/"},"modified":"2026-02-17T15:37:49","modified_gmt":"2026-02-17T14:37:49","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.estournel.com\/en\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<ol>\n<li><strong> LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE<\/strong><\/li>\n<\/ol>\n<p><strong>1.1. Website Publisher<\/strong><\/p>\n<p>This website, accessible at <a href=\"http:\/\/www.estournel.com\/\">www.estournel.com<\/a> (hereinafter the \u201cWebsite\u201d), is published and operated by:<\/p>\n<p><strong>DOMAINES REYBIER<\/strong><br \/>\nPublic limited company with a share capital of \u20ac121,000<br \/>\nRCS Bordeaux No. 331 321 109<br \/>\nRegistered office: Ch\u00e2teau Cos d\u2019Estournel, 33180 Saint-Est\u00e8phe, France<br \/>\nLegal representative: Ms. Aude AUGENBLICK, Chairwoman of the Management Board<br \/>\nTelephone: +33 (0)5 56 73 15 50<br \/>\nContact email: <a href=\"mailto:estournel@estournel.com\">estournel@estournel.com<\/a><br \/>\nPublication Director: DOMAINES REYBIER<\/p>\n<p><strong>1.2. Hosting<\/strong><\/p>\n<p>The Website is hosted by:<\/p>\n<p><strong>OVH<\/strong><br \/>\nRCS Lille M\u00e9tropole 424 761 419 00045<br \/>\nAPE Code: 2620Z<br \/>\nVAT No.: FR 22 424 761 419<br \/>\nRegistered office: 2 rue Kellermann, 59100 Roubaix, France<\/p>\n<p><strong>1.3. Design \/ Development<\/strong><\/p>\n<p>DOMAINES REYBIER<br \/>\nPhotography: Dimitri TOLSTO\u00cf<\/p>\n<p><strong>1.4. Purpose of the Website<\/strong><\/p>\n<p>The Website is intended to present Ch\u00e2teau Cos d\u2019Estournel, the company DOMAINES REYBIER, its activities, heritage, products, commercial offers, as well as its online shop managed via WooCommerce.<\/p>\n<p>These legal notices and terms of use apply to any internet user accessing the Website from France or abroad.<\/p>\n<p><strong>1.5. Intellectual Property<\/strong><\/p>\n<p>The entire Website and all its components (texts, images, logos, videos, documents, databases, architecture, illustrations, trademarks, designs and models, etc.) are protected by the French Intellectual Property Code.<\/p>\n<p>They are the exclusive property of DOMAINES REYBIER or its duly authorized partners.<\/p>\n<p>Any reproduction, representation, modification, adaptation, or extraction, in whole or in part, for purposes other than strictly personal use, is strictly prohibited without prior written authorization.<\/p>\n<p>The user undertakes to use the Website solely for personal purposes, excluding any unauthorized commercial use.<\/p>\n<p><strong>1.6. Sale of Alcohol \u2013 Liability &amp; Legal Obligations<\/strong><\/p>\n<p>In accordance with the French Public Health Code:<\/p>\n<ul>\n<li>The sale of alcohol is prohibited to minors.<\/li>\n<li>Any order placed on the online shop implies that the buyer certifies being at least 18 years old.<\/li>\n<li>An age verification may be carried out at any stage of the ordering process, via WooCommerce or upon delivery.<\/li>\n<\/ul>\n<p>DOMAINES REYBIER reserves the right to cancel any order that does not comply with these legal obligations.<\/p>\n<p><strong>1.7. Personal Data<\/strong><\/p>\n<p>The terms relating to the collection, processing, storage, and exercise of rights concerning personal data are detailed in the Privacy Policy (section 2 below).<\/p>\n<p><strong>1.8. Cookies<\/strong><\/p>\n<p>Browsing the Website may result in the installation of cookies on the user\u2019s device. The operating, settings, and refusal terms are specified in the Cookies Policy (section 3 below).<\/p>\n<p><strong>1.9. Hyperlinks<\/strong><\/p>\n<p>The creation of links to the Website is permitted only with prior authorization.<\/p>\n<p>The third-party websites to which certain links on the Website refer are not under the responsibility of DOMAINES REYBIER, which declines all liability regarding their content.<\/p>\n<p><strong>1.10. Liability<\/strong><\/p>\n<p>Although DOMAINES REYBIER strives to provide accurate and up-to-date information, it cannot guarantee the accuracy, completeness, or timeliness of the content published on the Website.<\/p>\n<p>DOMAINES REYBIER does not guarantee uninterrupted access to the Website and cannot be held liable for any direct or indirect damage related to:<\/p>\n<ul>\n<li>the use of the Website,<\/li>\n<li>a temporary or permanent interruption,<\/li>\n<li>a malfunction,<\/li>\n<li>or any fraudulent intrusion by a third party.<\/li>\n<\/ul>\n<p><strong>1.11. Amendments to the Legal Notice<\/strong><\/p>\n<p>DOMAINES REYBIER reserves the right to modify or update these legal notices and terms of use at any time. They are binding on users as soon as they are published online.<\/p>\n<p><strong>1.12. Applicable Law &amp; Disputes (use of the Website)<\/strong><\/p>\n<p>These legal notices are governed by French law.<br \/>\nIn the event of a dispute, the parties shall seek an amicable solution. Failing this, disputes shall be submitted to the competent courts in accordance with applicable law.<\/p>\n<ol start=\"2\">\n<li><strong> PRIVACY POLICY (GDPR)<\/strong><\/li>\n<\/ol>\n<p>This Privacy Policy describes how DOMAINES REYBIER collects, uses, protects, and shares the personal data of users of the website <a href=\"http:\/\/www.estournel.com\/\">www.estournel.com<\/a>.<\/p>\n<p>It is established in accordance with:<\/p>\n<ul>\n<li>the General Data Protection Regulation (GDPR),<\/li>\n<li>the amended French Data Protection Act (Loi Informatique et Libert\u00e9s),<\/li>\n<li>the recommendations of the CNIL.<\/li>\n<\/ul>\n<p><strong>2.1. Data Controller<\/strong><\/p>\n<p>DOMAINES REYBIER<br \/>\nCh\u00e2teau Cos d\u2019Estournel<br \/>\n33180 Saint-Est\u00e8phe<br \/>\nEmail: <a href=\"mailto:marketing@estournel.com\">marketing@estournel.com<\/a><\/p>\n<p><strong>2.2. Data Collected<\/strong><\/p>\n<p><strong>Data collected automatically (browsing):<\/strong><\/p>\n<ul>\n<li>IP address<\/li>\n<li>Pages viewed<\/li>\n<li>Products viewed<\/li>\n<li>Browsing duration<\/li>\n<li>Technical data (browser, device, operating system, etc.)<\/li>\n<li>Statistical \/ analytical cookies<\/li>\n<\/ul>\n<p><strong>Dynamic list of cookies:<\/strong><\/p>\n<ul>\n<li><strong>Advertising personalization<\/strong><br \/>\nThese cookies allow the advertising experience to be personalized by enabling Google to tailor the ads displayed according to your interests.<\/li>\n<li><strong>Advertising user data<\/strong><br \/>\nThese cookies allow activity data to be shared with Google in order to offer more targeted and relevant advertising.<\/li>\n<li><strong>Advertising storage<\/strong><br \/>\nThese cookies allow Google to store advertising information on your device to improve the relevance and consistency of the ads displayed.<\/li>\n<li><strong>Analytics storage<\/strong><br \/>\nThese cookies allow Google Analytics to measure website usage (traffic, navigation, performance) in order to improve features and service quality.<\/li>\n<\/ul>\n<p><strong>Data collected when creating an account or placing a WooCommerce order:<\/strong><\/p>\n<ul>\n<li>First name, last name<\/li>\n<li>Postal address<\/li>\n<\/ul>\n<ul>\n<li>Email address<br \/>\n\u2022 Telephone number<br \/>\n\u2022 Order information (products, history, preferences)<br \/>\n\u2022 Payment methods (via a secure service provider \u2013 never stored internally)<\/li>\n<\/ul>\n<p><strong>Data collected via the newsletter<\/strong><br \/>\n\u2022 Email address<\/p>\n<p><strong>Data collected via contact forms<\/strong><br \/>\n\u2022 First name, last name<br \/>\n\u2022 Email address<br \/>\n\u2022 Telephone number (optional)<br \/>\n\u2022 Free-text message<\/p>\n<p><strong>Data relating to the sale of alcohol<\/strong><br \/>\n\u2022 Mandatory age confirmation<br \/>\n\u2022 Possible proof of legal age (via human or automated verification)<\/p>\n<p><strong>2.3. Purposes of Processing and Legal Bases<\/strong><\/p>\n<p>Data are used for the following purposes:<\/p>\n<table>\n<thead>\n<tr>\n<td><strong>Purpose<\/strong><\/td>\n<td><strong>Legal Basis<\/strong><\/td>\n<td><strong>Data Concerned<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>User account management<\/td>\n<td>Contract<\/td>\n<td>Identity, contact details<\/td>\n<\/tr>\n<tr>\n<td>Order processing &amp; delivery<\/td>\n<td>Contract<\/td>\n<td>Postal data, contact details, order history<\/td>\n<\/tr>\n<tr>\n<td>Customer service management<\/td>\n<td>Legitimate interest<\/td>\n<td>Identity, message, communication history<\/td>\n<\/tr>\n<tr>\n<td>Sending newsletters<\/td>\n<td>Consent<\/td>\n<td>Email<\/td>\n<\/tr>\n<tr>\n<td>Audience measurement &amp; statistics<\/td>\n<td>Consent (cookies)<\/td>\n<td>Browsing data<\/td>\n<\/tr>\n<tr>\n<td>Website security<\/td>\n<td>Legitimate interest<\/td>\n<td>Technical data<\/td>\n<\/tr>\n<tr>\n<td>Compliance with obligations related to alcohol sales<\/td>\n<td>Legal obligation<\/td>\n<td>Proof of legal age<\/td>\n<\/tr>\n<tr>\n<td>Fraud prevention<\/td>\n<td>Legitimate interest<\/td>\n<td>Transactional and technical data<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>2.4. Data Recipients<\/strong><\/p>\n<p>Data may be communicated to the following recipients:<br \/>\n\u2022 Authorized personnel of DOMAINES REYBIER,<br \/>\n\u2022 Technical service providers: SERUM AND CO, WooCommerce, hosting provider, analytics tools,<br \/>\n\u2022 Payment service providers,<br \/>\n\u2022 Carriers \/ logistics providers,<br \/>\n\u2022 Legal advisors, if necessary.<\/p>\n<p>No commercial transfer or resale of data to third parties is carried out.<\/p>\n<p><strong>2.5. Data Retention Periods<\/strong><\/p>\n<ul>\n<li>Account data: duration of account activity + 3 years,<br \/>\n\u2022 Order data: 10 years (accounting obligations),<br \/>\n\u2022 Newsletter data: until unsubscription,<br \/>\n\u2022 Cookie-related data:<\/li>\n<\/ul>\n<ul>\n<li>Cookies: 13 months,<\/li>\n<li>Statistics: 25 months,<br \/>\n\u2022 Customer service data: 5 years,<br \/>\n\u2022 Proof of legal age: strictly limited to the period necessary to comply with legal obligations.<\/li>\n<\/ul>\n<p><strong>2.6. Users\u2019 Rights<\/strong><\/p>\n<p>In accordance with the GDPR, you have the following rights:<br \/>\n\u2022 Right of access,<br \/>\n\u2022 Right to rectification,<br \/>\n\u2022 Right to erasure,<br \/>\n\u2022 Right to restriction of processing,<br \/>\n\u2022 Right to object,<br \/>\n\u2022 Right to data portability,<br \/>\n\u2022 Right to withdraw consent,<br \/>\n\u2022 Right to lodge a complaint with the CNIL.<\/p>\n<p><strong>Exercising your rights:<\/strong><br \/>\n\u2022 You may contact the DPO (Data Protection Officer), Alicia DUMAS, by email: <a href=\"mailto:marketing@estournel.com\">marketing@estournel.com<\/a><br \/>\n\u2022 By post: Ch\u00e2teau Cos d\u2019Estournel \u2013 33180 Saint-Est\u00e8phe<\/p>\n<p>DOMAINES REYBIER will respond to any request within a maximum period of one (1) month.<\/p>\n<p><strong>2.7. Data Security<\/strong><\/p>\n<p>DOMAINES REYBIER implements all necessary technical and organizational measures to protect data against:<br \/>\n\u2022 unauthorized access,<br \/>\n\u2022 loss,<br \/>\n\u2022 alteration,<br \/>\n\u2022 destruction,<br \/>\n\u2022 fraudulent use.<\/p>\n<p>Payments are processed via PCI-DSS certified service providers.<\/p>\n<p><strong>2.8. Transfers Outside the European Union<\/strong><\/p>\n<p>Data are primarily hosted within the European Union.<br \/>\nShould a transfer outside the EU occur, DOMAINES REYBIER undertakes to govern such transfer by:<br \/>\n\u2022 standard contractual clauses,<br \/>\n\u2022 compliance with the GDPR,<br \/>\n\u2022 enhanced security measures.<\/p>\n<p><strong>2.9. Amendments to the Privacy Policy<\/strong><\/p>\n<p>DOMAINES REYBIER may amend this Policy at any time.<br \/>\nThe applicable version is the one in force at the time of your visit to the Website.<\/p>\n<ol start=\"3\">\n<li><strong> COOKIES POLICY \u2013 CNIL<\/strong><\/li>\n<\/ol>\n<p><strong>3.1. Definition<\/strong><\/p>\n<p>A cookie is a file placed on your device (computer, tablet, smartphone, etc.) when you browse the Website.<br \/>\nIt allows, in particular:<\/p>\n<ul>\n<li>to improve the user experience,<\/li>\n<li>to measure audience traffic,<\/li>\n<li>and to display personalized content.<\/li>\n<\/ul>\n<p><strong>3.2. Cookies Used on the Website<\/strong><\/p>\n<p><strong>Strictly necessary cookies (exempt from consent):<\/strong><\/p>\n<ul>\n<li>WooCommerce cookies (shopping cart management, user session, order tracking),<\/li>\n<li>Security cookies,<\/li>\n<li>Consent cookies (CMP).<\/li>\n<\/ul>\n<p><strong>Cookies subject to consent:<\/strong><\/p>\n<ul>\n<li>Statistical cookies (Google Analytics, etc.),<\/li>\n<li>Personalization cookies,<\/li>\n<li>Marketing cookies (Facebook Pixel, Instagram, YouTube, etc.).<\/li>\n<\/ul>\n<p><strong>3.3. Retention Period<\/strong><\/p>\n<ul>\n<li>Cookies: 13 months,<\/li>\n<li>Data derived from cookies: 25 months.<\/li>\n<\/ul>\n<p><strong>3.4. Cookie Banner &amp; Consent Management<\/strong><\/p>\n<p>When you first visit the Website, a banner allows you to:<\/p>\n<ul>\n<li>accept all cookies,<\/li>\n<li>refuse non-essential cookies,<\/li>\n<li>customize your preferences by purpose.<\/li>\n<\/ul>\n<p>You may change your choices at any time via the consent management tool (CMP) made available on the Website, where applicable.<\/p>\n<p><strong>3.5. Browser Settings<\/strong><\/p>\n<p>You may also disable cookies via your browser settings (Chrome, Safari, Firefox, Edge, Opera, etc.).<br \/>\nDetailed information is available on the CNIL website. Links may be provided upon request.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE 1.1. Website Publisher This website, accessible at www.estournel.com (hereinafter the \u201cWebsite\u201d), is published and operated by: DOMAINES REYBIER Public limited company with a share capital of \u20ac121,000 RCS Bordeaux No. 331 321 109 Registered office: Ch\u00e2teau Cos d\u2019Estournel, 33180 Saint-Est\u00e8phe, France Legal representative: Ms. Aude AUGENBLICK, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"cms.php","meta":{"footnotes":""},"class_list":["post-12208","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/pages\/12208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/comments?post=12208"}],"version-history":[{"count":7,"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/pages\/12208\/revisions"}],"predecessor-version":[{"id":100302,"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/pages\/12208\/revisions\/100302"}],"wp:attachment":[{"href":"https:\/\/www.estournel.com\/en\/wp-json\/wp\/v2\/media?parent=12208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}